Conditions of use

General Terms and Conditions - Vouchershop - Gift Cards and Accessories

§ 1 General - Scope of application

These General Terms and Conditions govern the sale and delivery of Gift cards and accessories by Brain Behind in Austria IT-Services GmbH (in consequence Brain Behind), Haunsbergstraße 28, 5165 Berndorf near Salzburg and interested party in buying (in consequence: interested party). By placing an order, the interested partyagrees to these terms and conditions. They form an integral part of the purchase agreement. Subject to a separate agreement or regulation, the contract is concluded by the electronic sending of an order confirmation.


§ 2 Prices

The prices quoted are always free and valid until revoked. Unless stated otherwise, all prices are net prices. The shipping costs are listed separately.


§ 3 Delivery

For organizational reasons, deliveries are only possible within Austria and on request to Germany. Delivery only takes place at delivery addresses in Austria and Germany as long as stocks last. If the goods ordered by the buyer are not available or not immediately available, the prospective buyer will be informed of this in due time.


§ 4 Delivery times - delay

The delivery times of BRAIN BEHIND are 7-14 business days for standard gift cards (self designed cards are treated individually). Please note that delivery to Germany may take longer than 3 weeks. This information about delivery periods is non-binding, unless the delivery date has been bindingly agreed in writing.


§ 5 Shipping costs and processing fees

For the delivery, BRAIN BEHIND will charge the following shipping costs: EUR 29, - For orders of more than 1 kilogram, surcharges are charged according to the current prices of package service providers (eg DPD).

BRAIN BEHIND will charge the following processing fee for the order processing of cards with a predefined design (self designed cards are treated individually): EUR 29, -


§ 6 Types of payment

Payment can only be made by means of the following payment methods: MasterCard, MasterCard SecureCode, Visa, Verified by Visa, direct debit or on request by payment in advance.


§ 7 Retention of title, warranty, liability, guarantee

The delivered goods remain the property of BRAIN BEHIND until payment in full of all claims against the buyer resulting from the purchase contract. As long as the retention of title exists, the interested party is not allowed to resell, pledge or grant any other rights to third parties. The warranty is governed by statutory provisions.


§ 8 Disclaimer of liability

The liability of BRAIN BEHIND for slight negligence, the substitution of consequential damages, property damage, loss of profit and damages from claims of third parties against the interested party is excluded. BRAIN BEHIND shall also not be liable for damage resulting from acts of third parties other than those of BRAIN BEHIND or from force majeure. BRAIN BEHIND is not liable for damage caused by the non-compliance of the contract and its components, in particular these Special Terms of Business, or by unauthorized use.


§ 9 Applicable law, court of jurisdiction

Austrian law shall apply to this contract. The jurisdiction of the Regional Court of Salzburg shall be agreed for disputes arising from the contract.


Place of performance

The place of performance for all services from the contract is Berndorf near Salzburg.



September 2016